Frequently Asked Questions:

What security features are at the BTS facility?

BTS has 24/7 video security surveillance, security gate with coded access, a well lit facility, and a fully fenced in yard.

Do you accept credit card payments?

Yes, we accept Master Card and Visa for credit card payments. You can also setup convenient secure automatic monthly payments.

Can I set up automatic payments?

Yes, you can set up secure automatic payments via your credit card and save your self a stamp or visit to the office each month.

Do you have outside parking for RV’s/Boats/Cars/Trailers?

Yes, BTS has a variety of outside parking spaces for all your large or small vehicle storage needs.

Do you have moving carts available for use while I’m moving in?

Yes, each building at the BTS facility has a hand truck or moving cart available free of charge for your use while moving in to your new storage unit

Do your two story buildings have drive up access or elevators?

Yes, all of our two story buildings either have easy drive up access or a large freight elevator for easy access to make move in as easy as possible.

Do you have an on site manager?

Yes, our BTS facility has a professional manager in the office (see office hours)

How do I contact BTS for information?

You can call 610-867-0444, email:, or visit the office at

2739 Santee Road.

Bethlehem, PA 18020

What are the office Hours?

Monday to Friday: 9:30 am to 5:30 pm

Saturday: 8:30 am to 4:00 pm

Sunday :Closed

Outside Gate Access 6:00 am - 10:00 pm

(Seven Days a Week)

Do have storage available for small, medium or large business needs?

Yes, BTS has a long history of providing clean, secure, professional service to private and business customers?

Do I need to leave a security deposit?

No, BTS is proud of its quick and easy move in process and does not require a security deposit from our customers.



Got other questions not covered here? No problem, just call us at 610-867-0444 or email us your questions or requests at


Services we provide:

  • - Climate Controlled Units
  • - 24 Hr Camera Security Monitoring
  • - Convenient Hours
  • - After hours Gate Access
  • - Outside Parking Rentals
  • - No Deposits
  • - No Credit Checks
  • - Major Credit Cards Accepted
  • - Payment available by easy Automatic Monthly Payments